Insights

There’s a lot of talk about artificial intelligence (AI) in insurance, but how exactly are insurers leveraging new AI and machine learning (ML) capabilities? Whereas

What’s happening in auto insurance right now? Let’s take a look at 10 significant auto insurance trends impacting operations, losses, and customer satisfaction. 1. Property

AI is booming, and this may lead to a new wave of AI regulation. For insurance companies trying to refine their AI strategy, the possibility

Sometimes a wait-and-see approach makes sense. Deciding whether to leverage new technologies is not one of those times. Progressive’s use of emerging AI tools is

As the insurance industry delves deeper into AI, insurance professionals are encountering many new terms. However, many of these terms are not actually new. “Deep

Auto insurance policyholders are fleeing their insurers. Recent figures are both alarming and intriguing. It’s true that some auto insurers will lose customers, but most

Bias in auto insurance underwriting is a serious risk. Biased practices can lead to lawsuits and regulatory action. They can also cause some drivers to

When insurance underwriters don’t have the full picture regarding an applicant’s risk, they are at a disadvantage. This imbalance – in which the insurance applicant

Insurance fraud is a problem that just won’t go away – but could that change? Although bad actors will always try to find ways to